1. Information We Collect
We collect information you provide during registration (email, name), transaction data (deposits, withdrawals, trades), device and session information (IP address, browser), and communication records (support tickets).
2. How We Use Your Data
We use your data to operate the platform, process transactions, verify identity, prevent fraud, send service notifications, and comply with legal obligations.
3. Data Security
Passwords are hashed using bcrypt. API keys are encrypted at rest using AES-256-GCM. We use HTTPS for all data in transit. We never store plaintext secrets.
4. Data Sharing
We do not sell your personal data. We may share data with payment processors (NOWPayments), connected exchanges (for trading), and legal authorities when required by law.
5. Cookies
We use session cookies for authentication only. We do not use advertising or tracking cookies.
6. Data Retention
Financial records (transactions, ledger) are retained for a minimum of 7 years for compliance purposes. Account data may be deleted upon request subject to legal retention requirements.
7. Your Rights
You may request access to, correction of, or deletion of your personal data. Contact support to exercise these rights.
8. Contact
Privacy enquiries: Contact Support.